b"Terms & ConditionsIN PERSONGIFT VOUCHERSFREE METRO & FERRYTRAVEL At The Customs House Box Office in Mill Dam, SouthAre available from the Box Office or online for useFree Metro travel with your theatre ticket to Shields, NE33 1ES. Open every day 10am to 6pmanywhere in the building.and from the performance. Simply show (8pm show days).your theatre ticket to the inspector.Travel DISCOUNTSvalid 2 hours before and after performance. TELEPHONE 0191 454 1234 Concession prices are applicable for some Open 10am to 6pm. There is a 1 charge for postageperformances to senior citizens, unemployedACCESSIBILITY of tickets. people, children, students and disabled patrons. You must state concession at time of booking, andAll public areas in The Customs House are accessible EMAILproof of entitlement will be required. Only oneincluding a mobility lift to all oors and a link bridge boxoffice@customshouse.co.ukdiscount can apply at any one time. A disabledconnecting the main building to the Daltons Suite. Please state clearly the performance you wish toperson, who is not able to attend the eventPlease call us before your visit and we will be happy see, the number of tickets, dates, times, prices,unaccompanied, is entitled to one freeto arrange any assistance you require. A loop system name, address and a contact number.theatre/cinema ticket for their companion.operates in the Theatre & Studio for the hearing CEA card must be presented at point of sale.impaired. This brochure is available in large print if WWW.CUSTOMSHOUSE.CO.UK required. The Customs House strives to be an equal REFUNDSopportunities employer. There is a 2.50 charge for all online transactions. Whether you are buying one ticket or multi-buyingWe have a no refund policy. However, you can add for several shows in one transaction you will only Ticket Plan protection on your booking for 1.35 perBABES IN ARMS ticket. Children under the age of 24 months*, sitting on be charged one 2.50 fee. You can also sign up to our mailing list at www.customshouse.co.uk.TICKET AGENTS their carers laps go free, however a 1 contribution Booking charges are non-refundable.towards our heritage levy will apply. If your childThe Word, South Shields becomes unsettled please consider others. RESERVATIONS / GROUP Whitburn Newsagency *Exceptions apply.BOOKINGS HOW TO FIND US Reservations can only be made for groups of 10 orThe Customs House lies on the South bank of thePlease see our website for our latest T&Cs as they more. Group booking discounts may be available onRiver Tyne in the historic Mill Dam area. All busmay be subject to change. selected shows in the season, including specialservices to South Shields stop at the Market Place, offers for school bookings. Group bookingsand the South Shields Metro Station is only a short numbers are limited for some performances.Please review our privacy and cookies policy at For more information contact 0191 427 8183 orwalk away. The Shields Ferry terminal is 300 yardswww.customshouse.co.uk/privacy-policyemail GroupBookings@customshouse.co.ukwalk. Travel is free with Theatre Tickets.DISCLAIMER: The Customs House Trust Ltd. reserves the right at all times, and without notice, to vary or cancel any performances or exhibitions, or to change the prices of events from those advertised. In such circumstances, patrons will be entitled to the refund of any ticket price paid by them, or to the issue of a replacement ticket to the same value (at their choice) in t he event of the performance being re-scheduled to an acceptable later date. Alcohol, which is bought on the premises, is permitted into the theatre in plastic glasses unless otherwise stated. Our Partners We'd like to thank our corporate and charitable supporters, without them The Customs House wouldn't be here.Arts Council England Ward HadawayThe Womens FundHigh Sheriff of Tyne & Wear Award South Tyneside Council Rotary Club of South TynesideBBC Radio NewcastleRogers, Stirk & Harbour CharitableHays Travel FoundationThe Customs House CustodiansGillian Dickinson TrustFoundation Heritage Lottery FundThe Customs House FriendsThe Leche TrustThe National Lottery Big Lottery Fund Scottish Power FoundationColmans of South ShieldsThe Noel Coward The Andrew Lloyd Webber Foundation CBNEPort of TyneFoundation The CustomSpace isThe Customs our creative spaceHouse is proud to based in The Captainsbe a core partner Row, South Shields. of The Cultural The CustomSpace houses a Recording Studio, DanceSpring.Studio, Band Practise Space, Community Garden, Multi-Purpose Hall and a Multi-Purpose Outdoor Games Area.The Cultural Spring encourages more people in The CustomSpace specialises in music tuition for peopleSouth Tyneside and Sunderland to take part and of all ages working privately with one to one tuition and be inspired by the arts through a range of in schools across the North East. The CustomSpace is alsoevents, workshops and Go & See opportunities.home to AutismAble who are a social and employability programme for young people with Autism. For more information about the The Culturalwww.thecustomspace.comT: 0191 456 3917 Spring please call 0191 427 8197 or visit E: customspace@customshouse.co.uk www.theculturalspring.org.uk@Thecustomspace thecustomspace @Cultural_Spring /culturalspring12 12"