b"Terms & ConditionsIN PERSONGIFT VOUCHERSFREE METRO TRAVEL At The Customs House Box Office in Mill Dam, SouthAre available from the Box Office or online for useFree Metro travel with your theatre ticket to and Shields, NE33 1ES. Open every day 10am to 6pmanywhere in the building.from the performance. Simply show your theatre (8pm show days).ticket to the Metro inspector.Travel valid 2 hours DISCOUNTSbefore and after performance. TELEPHONE 0191 454 1234 Concession prices are applicable to senior citizens, Open 10am to 6pm. There is a 1 charge for postageunemployed people, children, students andACCESSIBILITY of tickets. disabled patrons. You must state concession at timeAll public areas in The Customs House are accessible of booking, and proof of entitlement will beincluding a mobility lift to all oors and a link bridge EMAILrequired. Only one discount can apply at any oneconnecting the main building to the Daltons Suite. boxoffice@customshouse.co.ukPlease call us before your visit and we will be happy time. A disabled person, who is not able to attendto arrange any assistance you require. A loop system Please state clearly the performance you wish tothe event unaccompanied, is entitled to one freeoperates in the Theatre & Studio for the hearing see, the number of tickets, dates, times, prices,theatre/cinema ticket for their companion. CEA cardimpaired. This brochure is available in large print if name and address.required. The Customs House strives to be an equal must be presented at point of sale. opportunities employer. WWW.CUSTOMSHOUSE.CO.UK REFUNDS There is a 2.50 charge for all online transactions.We have a no refund policy. BABES IN ARMS Whether you are buying one ticket or multi-buyingChildren under the age of 24 months*, sitting on for several shows in one transaction you will only TICKET AGENTS their carers laps go free, however a 1 contribution be charged one 2.50 fee. You can also sign up to The Word, South Shields towards our heritage levy will apply. If your child becomes unsettled please consider others.our mailing list at www.customshouse.co.uk. Whitburn Newsagency Booking charges are non-refundable.*Except on shows aimed at our under 7s audience.HOW TO FIND USPlease see our website for our latest T&Cs as they RESERVATIONS / GROUPThe Customs House lies on the South bank of themay be subject to change. BOOKINGS River Tyne in the historic Mill Dam area. All bus DISCLAIMER The Customs House Trust Ltd. reserves the Reservations can only be made for groups of 10 orservices to South Shields stop at the Market Place,right at all times, and without notice, to vary or cancel any more. Group booking discounts may be available onand the South Shields Metro Station is only a shortperformances or exhibitions, or to change the prices of selected shows in the season, including specialwalk away. The Shields Ferry terminal is 300 yardsevents from those advertised. In such circumstances, offers for school bookings. walk and we will refund up to 1/50p concession ofpatrons will be entitled to the refund of any ticket pricepaid by them, or to the issue of a replacement ticket toFor more information contact 0191 427 8183 orferry fare on the day of the performance for eachthe same value (at their choice) in the event of the email GroupBookings@customshouse.co.ukevent ticket purchased.performance being re-scheduled to an acceptable later date.Alcohol, which is bought on the premises, is permitted into Please review our privacy and cookies policy at www.customshouse.co.uk/privacy-policy the theatre in plastic glasses unless otherwise stated. Our Partners We'd like to thank our corporate and charitable supporters, without them The Customs House wouldn't be here.Arts Council England Ward HadawayThe Womens FundThe John D Endowment Fund South Tyneside Council Rotary Club of South TynesideBBC Radio NewcastleThe Noel Coward Foundation Hays Travel FoundationThe Customs House CustodiansBlueline TaxisHigh Sheriff of Tyne & Wear Award Heritage Lottery FundThe Customs House FriendsGillian Dickinson TrustRogers, Stirk & Harbour Charitable Foundation Scottish Power FoundationColmans of South ShieldsIntuThe National Lottery Big Lottery Fund CBNEPort of TyneThe Leche TrustThe Andrew Lloyd Webber Foundation The CustomSpace isThe Customs our creative spaceHouse is proud to based in The Captainsbe a core partner Row, South Shields. of The Cultural The CustomSpace houses a Recording Studio, DanceSpring.Studio, Band Practise Space, Community Garden, Multi-Purpose Hall and a Multi-Purpose Outdoor Games Area.The Cultural Spring encourages more people in The CustomSpace specialises in music tuition for peopleSouth Tyneside and Sunderland to take part and of all ages working privately with one to one tuition and be inspired by the arts through a range of in schools across the North East. The CustomSpace is alsoevents, workshops and Go & See opportunities.home to AutismAble who are a social and employability programme for young people with Autism. For more information about the The Culturalwww.thecustomspace.comT: 0191 456 3917 Spring please call 0191 427 8197 or visit E: customspace@customshouse.co.uk www.theculturalspring.org.uk@Thecustomspace thecustomspace @Cultural_Spring /culturalspring12 12"