Tuesday – Sunday: 10:00 – 3pm (last orders for food: 2pm)
The Customs House Trust Ltd reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time. Changes to the terms will be effective when notice of such changes is posted.
The Customs House Trust Ltd has used its best efforts to obtain the most accurate and reliable information available and does not guarantee the accuracy or completeness of any information on or accessed through this website.
By providing links to other sites, The Customs House Trust does not guarantee, approve or endorse the information or product available at those sites, nor does a link indicate any association between the linked site and the operator of this website.
Friends membership scheme
The Friends Membership scheme provides a number of benefits to patrons which comprise the following:
- Priority booking for every new brochure
- A special Friends price on selected shows
- No booking fee for online purchases
- £3 cinema tickets
- 10% discount on food and beverage in Dame Bella’s bar & bistro
- Free postage on tickets purchased from the box office
- Monthly coffee mornings where you can meet fellow Friends and special guest speakers
- Exchange tickets up to 48 hours before event without charge
For the purposes of calculating gift aid the benefits have been valued at £5, the additional payment of £25 is treated as a freely given donation. The benefits can be obtained for a minimum payment of £5 without any additional donation being made.
Jurisdiction & governing law
The website may contain links to other sites. Although utmost care is exercised in providing links to sites that share our high standards, The Customs House Trust shall not be responsible for the content, security, availability and privacy practices used by such linked sites. The linked pages are provided for the convenience of our website users only and do not constitute an approval of their services or practices. Links from other web sites to our home page do not require prior permission from us but deep linking into any other page of our site should not be affected without prior permission from us.
Limitation of liabilities
The operators of this website will not be liable to users or any third party for any damages whatsoever, whether direct, indirect, incidental or consequential relating to or arising out of a visitor’s use of this website.
Online dispute resolution
If you have a problem regarding a product or service that you have bought, you can settle your dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. Warranty
The Customs House Trust Ltd has used utmost care to ensure and maintain the accuracy, completeness and currency of information published on this site. We, however, take no responsibility for any errors or omission, though if notified of any we will endeavour to rectify such.
The trademarks, logos and service marks displayed on this site belong to the operators of this website and others. The owners of the marks on this site retain all rights in and to the marks. Nothing grants users the right to use, reproduce or display any of the marks.
Website user conduct
Users of this web site are not to: Disrupt or interfere with the security of the site or otherwise abuse any service provided on the site or linked web site. Disrupt, interfere or abuse any other user’s enjoyment of the site. Obtain unauthorised access to any part of the site that is restricted from public access.
Users of this website agree as follows: To comply with instructions, guidelines, rules and notices pertaining to the use of this site as issued from time to time. Not to impersonate any person or entity, falsify or misrepresent any information. Not to post, promote or transmit any information on this site that would infringe the rights of a third party. Not to transmit, post or promote anything on this site that is libellous, defamatory, harmful, vulgar, obscene or objectionable material.
Online dispute resolution
If you have a problem regarding a product or service that you have bought, you can settle your dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure.
Booking Refund Protection
For information on our offered booking refund protection, please click HERE