Post:                    Administrator  

 Reporting To:    Ray Spencer, Executive Director, Finance Director, Deputy Director, Operations Director

The Customs House is the premiere arts and entertainment centre in South Tyneside and has a national reputation for its work with young people and regional accolades for its theatrical productions, musical entertainment, and multi-award-winning annual Pantomime.  A not-for-profit registered charity, The Customs House works for the benefit of its community. For many, it is where they first experience theatre, film and visual arts, and for some it provides the opportunity to become performers and creators of art themselves. The main role of the Administrator is to provide administrative support to the Executive Director and Board, as well as assisting with HR Administration.

 Areas of responsibility

  • Liaise with external HR advisor
  • maintain all staff personnel files
  • Issue starter forms and staff handbook & ensure inductions are completed
  • Liaise with DBS service
  • Maintain staff sickness and holiday records
  • To complete performers’ contracts for in-house productions
  • To complete children’s performance licenses for in-house productions
  • Liaise with external Health & Safety Advisor.
  • Collate and circulate Board papers
  • Record internal meetings
  • Maintain Executive Director’s Diary

The following responsibilities are shared by all staff members of The Customs House:

  • To work for the benefit of the whole organisation
  • To comply with all policies including Equal Opportunities, Health & Safety and other policies included in the Staff Handbook
  • To attend regular staff meetings and other departmental meetings that may be arranged
  • To keep up to date with the activities of the organisation
  • To carry out administrative tasks that arise from the job
  • Undertake additional duties as may reasonably be required
  • Attend any training that may be mutually agreed for the development of the pos

Person Specification

Competent in word and excel Interest in theatre/the arts
Excellent people skills
Excellent organisational skills
Good team member
Strong computer skills, including Word, email & WordPress websites
Excellent attention to detail
Ability to work on own initiative as well as part of a team
Strong interpersonal skills, combined with enthusiasm & energy

Salary                               £21,000 (pro-rata)

Type of role                      Part-time, permanent

Hours of Work                25 hours per week, 5 hrs per day, Monday to Friday, (9.30am – 2.30pm)

Probationary period:     Six months

Notice period                  Following the completion of a successful probationary period, the notice period is four weeks

Applications should to be sent by email upon completion of an application form to:

Closing date for applications is midnight on Friday 27th April.

Volunteering- become a Customs House Ambassador

Volunteering at The Customs House gives you great experience of working in a fun, creative and busy environment and looks great on your CV. If you can spare a couple of hours a week and would like to be a part of the team please contact Amy, Duty Manager via