TheCustomsHouse Academywasestablished torecogniseandhonourthe achievementsof exceptionalindividuals, withasignificant connectiontoSouth Tyneside,whohavemadea majorcontributiontothe worldofArts& Entertainment. THE CUSTOMS HOUSE ACADEMY IN PERSON At The CustomsHouseBoxOfficeinMillDam,South Shields,NE331ES.Openeveryday10amto6pm (8pmshowdays). TELEPHONE 01914541234 Open 10amto6pm.Thereisa£1chargeforpostage of tickets. EMAIL boxoffice@customshouse.co.uk Please stateclearlytheperformanceyouwishto see, the numberoftickets,dates,times,prices, name andaddress. WWW.CUSTOMSHOUSE.CO.UK There is a£2.50chargeforallonlinetransactions. Whetheryouarebuyingoneticketormulti-buying forseveralshowsinonetransactionyouwillonly be chargedone£2.50fee.Youcanalsosignupto ourmailinglistatwww.customshouse.co.uk. Bookingchargesarenon-refundable. RESERVATIONS / GROUP BOOKINGS Reservationscanonlybemadeforgroupsof10or more. Groupbookingswillbeavailableonselected shows intheseason,includingspecialoffersfor schoolbookings. Formoreinformationcontact01914278183or emailGroupBookings@customshouse.co.uk GIFT VOUCHERS Areavailablefrom theBox Officeoronlineforuse anywhereinthebuilding. DISCOUNTS Concessionpricesareapplicabletoseniorcitizens, unemployedpeople,children,studentsand disabledpatrons.Youmust stateconcessionattime ofbooking,andproofofentitlementwillbe required.Onlyonediscountcanapplyat anyone time.Adisabledperson,whoisnotabletoattend theeventunaccompanied,isentitledtoonefree theatre/cinematicketfortheircompanion.CEA card must bepresentedatpointofsale. REFUNDS Wehaveanorefundpolicy. TICKET AGENTS •TheWord,SouthShields • WhitburnNewsagency HOW TO FIND US TheCustomsHouseliesontheSouthbankofthe RiverTyneinthehistoric MillDam area.Allbus servicestoSouthShieldsstopattheMarket Place, andtheSouthShieldsMetroStationisonlyashort walkaway.TheShieldsFerryterminalis300yards walk andwewillrefund upto£1/50pconcession of ferryfareonthedayoftheperformanceforeach event ticketpurchased. FREE METRO TRAVEL Free Metrotravel withyour theatre tickettoand from the performance.Simplyshow your theatre tickettothe Metroinspector. Travel valid 2hours before and after performance. ACCESSIBILITY All public areasin The CustomsHouse are accessible including a mobilitylifttoall floorsand a linkbridge connecting the main building tothe DaltonsSuite. Please call usbefore your visitand we will be happy toarrange anyassistanceyourequire.Aloopsystem operatesin the Theatre & Studiofor the hearing impaired.Thisbrochure isavailable in large printif required.The CustomsHouse strivestobe an equal opportunitiesemployer. BABES IN ARMS Children under the age of12months,sitting on their carer’slapsgofree,however a £1contribution towardsour heritage levywill apply.Ifyour child becomesunsettled please consider others. * Please see our website for our latestT&C’sasthey maybe subjecttochange. DISCLAIMERTheCustomsHouseTrustLtd.reservesthe rightatalltimes,andwithoutnotice,tovaryorcancelany performancesorexhibitions,ortochangethepricesof eventsfromthoseadvertised.Insuchcircumstances, patronswillbeentitledtotherefundofanyticketprice paidbythem,ortotheissueofareplacementticketto thesamevalue(attheirchoice)intheeventofthe performancebeingre-scheduledtoanacceptablelater date. Alcohol,whichisboughtonthepremises,ispermittedinto thetheatreinplasticglassesunlessotherwisestated. Terms & Conditions EVENTS DaltonsSuite Ourlargestspaceforup to110guests,perfect forformalevents. RiverViewRoom Anintimateroomforup to24guestswithviews oftheRiverTyne. Gallery Auniquespace,perfect forchampagneand canapes. Cinema Available forupto 145guests. Theatre Availableforupto 437guests,with technicalsupport. SituatedontheSouthbankoftheRiverTyne,TheCustomsHousehasimpressiveviewsandstunningsurroundings. OurdedicatedandexperiencedEventsTeamcancreateaunique,personalisedeventinarangeofuniquespaces. Contact our Events Team at events@customshouse.co.uk or call 0191 427 3738 Pleasereviewourprivacyandcookiespolicyatwww.customshouse.co.uk/privacy-policy 13