Box Office: 0191 454 1234

Let our audience be your audience

At The Customs House we are always looking to develop new relationships with businesses of all sizes.  We have a fantastic offer - from great conference and event facilities to unique brand raising opportunities.  We are dedicated to working closely with companies to develop a partnership that really benefits their business and supports our charity.

Whether you are looking to host an event or want to give your business a starring role in our pantomime, there are lots of opportunities available that will raise your profile and introduce your brand to new customers.

Here are just a few examples of how your organisation can benefit when you partner with The Customs House:

  • Access to 250,000 visitors to the venue
  • Promotion to over 300,000  unique hits to our website
  • A database of 10,000  emails - over 520,000 emails sent each year
  • Inclusion in 120,000 event brochures distributed throughout the region (56,000 mailed directly)
  • Profile raiser to 1000 followers on Facebook and Twitter

We've developed many great partnerships over the years including ones with Hays Travel, Northumbrian Water, Carrillion and North East Press.  Here are just a few reasons why we've been so successful.

‘Potts Print UK is very proud to be sponsors of the The Customs House. It’s a brilliant way of promoting and exposing our brand to a wider audience' – John Conway, Executive Director, Potts Printers

‘The Customs House gave us the opportunity to do something motivational and fun with our staff. It also showed our support for this brilliant and much valued local theatre’ – Melanie Finnigan, Third Party Accounts Business Manager, BT South Tyneside

‘GoWarm has been a supporter of The Customs House since 2007 and has used the fantastic team there to help deliver GoWarm’s key messages to a wide range of audiences through a number of initiatives.  The feedback we have had from new and existing customers and stakeholders has been fantastic’ – Karen Hindhaugh, Director, GoWarm

To find out how our audience can become your audience contact Helen Dobson or Leah Strug in our Marketing department.





Cinderella Sponsorship Opportunities

This year the Customs House is delighted to be presenting Cinderella, the UK’s favourite pantomime. It has everything you want in a panto – a fairy godmother, a handsome Prince Charming, Ugly Step Sisters, lavish costumes, great music, spellbinding magic and lots of slapstick humour.

Last year’s record breaking pantomime was seen by over 28,000 people and this year we’ll be staging over 70 shows which means a potential audience of over 31,000 engaging with your company. The script is being finalised, the costumes are being created and the cast is all confirmed except for one star name - you!

Finally, The Customs House is a not for profit charitable trust.  Any profits we raise from sponsorship packages go back into delivering great arts and entertainment for the communities of South & North Tyneside. By supporting our panto you are not only raising your company profile but you’re supporting our charity and the great work we do.

So what are you waiting for? Sign up today and let our audience become your audience.


Conferences & Events

Hold your Business Conferences at The Customs House

Great facilities, excellent rates, good car parking, views of the Tyne and you'll be supporting a charity - a perfect reason why you should host your next event at The Customs House.

Loading Calendar...

Opening Hours

Box Office
Sun - Tues 10am - 6pm,
Wed - Sat 10am - 8pm.
Performance days
Box Office open until 8pm

The Green Room
10.00am - 4pm - 
non performance days
10:00am - Late -
performance days

10:00 - 20:30 (Performance Days)
10:00 - 18.00 (Non performance days, Sun & Bank Hols)