Box Office: 0191 454 1234

Terms & Conditions

Changes
The Customs House Trust Ltd reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time. Changes to the terms will be effective when notice of such changes is posted.

Warranty
The Customs House Trust Ltd has used utmost care to ensure and maintain the accuracy, completeness and currency of information published on this site. We, however, take no responsibility for any errors or omission, though if notified of any we will endeavor to rectify such.

Website user conduct
Users of this web site are not to: Disrupt or interfere with the security of the site or otherwise abuse any service provided on the site or linked web site. Disrupt, interfere or abuse any other user’s enjoyment of the site. Obtain unauthorised access to any part of the site that is restricted from public access.

Website use
Users of this website agree as follows: To comply with instructions, guidelines, rules and notices pertaining to the use of this site as issued from time to time. Not to impersonate any person or entity, falsify or misrepresent any information. Not to post, promote or transmit any information on this site that would infringe the rights of a third party. Not to transmit, post or promote anything on this site that is libelous, defamatory, harmful, vulgar, obscene or objectionable material.

Links
The website may contain links to other sites. Although utmost care is exercised in providing links to sites that share our high standards, The Customs House Trust shall not be responsible for the content, security, availability and privacy practices used by such linked sites. The linked pages are provided for the convenience of our website users only and do not constitute an approval of their services or practices. Links from other web sites to our home page do not require prior permission from us but deep linking into any other page of our site should not be effected without prior permission from us.

Indemnification by users
Users of this website agree to indemnify, defend and hold the web site operators, officers, directors, employees, agents and business partners harmless from any loss, liability, claim, demand, damage or expense asserted by any third party relating to a visitor’s use of this web site or breach of these terms of use.

Limitation of liabilities
The operators of this website will not be liable to users or any third party for any damages whatsoever, whether direct, indirect, incidental or consequential relating to or arising out of a visitor’s use of this website.

Trademarks
The trademarks, logos and service marks displayed on this site belong to the operators of this website and others. The owners of the marks on this site retain all rights in and to the marks. Nothing grants users the right to use, reproduce or display any of the marks.

Privacy
The privacy policy of The Customs House Trust Ltd, incorporated by this reference, describes the information collected when you visit this site and how such information is used. Please refer to the privacy policy for more information on this.

Copyright notice
The website operator, affiliates and business partners each reserve copyright in all content that they provide to the site, including but not limited to design, text, software, drawings, graphics and other files. 

None of these may be republished, reproduced, downloaded, displayed, distributed, posted transmitted or sold in any form or by any means in whole or in part without prior written permission of the copyright owner.

No part of this website content may be reproduced and reused for any commercial purpose whatsoever.
All page headers, button icons, collection material, custom graphics and all other types of graphics used on this site may not be copied or imitated without the right owner’s permission.

Disclaimer
The Customs House Trust Ltd has used its best efforts to obtain the most accurate and reliable information available and does not guarantee the accuracy or completeness of any information on or accessed through this website.

By providing links to other sites, The Customs House Trust does not guarantee, approve or endorse the information or product available at those sites, nor does a link indicate any association between the linked site and the operator of this website.

Jurisdiction & governing law
The terms of use and all other legal clauses of this web site shall be governed by and construed in accordance with English Law. English courts shall have exclusive jurisdiction to resolve any dispute arising from communications and transactions arising from the use of this website.

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Opening Hours

Box Office
Sun - Tues 11am - 6pm,
Wed - Sat 11am - 8pm.
Performance days
Box Office open until 8pm

The Green Room
11.00 - 4pm - 
non performance days
11:00 - Late -
performance days

Gallery
10:00 - 20:30 (Performance Days)
11:00 - 18.00 (Non performance days, Sun & Bank Hols)